Manus Tiwari describes Dr. Raka Kaushal as more than just a physician—she became a source of hope for his family during their most challenging time. When he and his wife first visited Livasa Hospital, Dr. Kaushal spent over an hour explaining his wife’s kidney conditionin simple, understandable terms.
Manus recalls how Dr. Kaushal treated them like family, not just patients. When he became emotional during consultations, she provided comfort and reassurance, telling him, “We’re going to fix this together.” Her patient-centered approach included personally calling them before surgery and being available 24/7 for any concerns.
Throughout their kidney transplant journey, Dr. Kaushal personally supervised every aspect of their care, from pre-transplant evaluation to post-operative follow-up. Manus emphasizes how she never rushed their consultations, always answered questions patiently, and made him feel completely comfortable about his wife becoming a living kidney donor.
